AUX Codes

AUX is a mode on corporate telephones that management doesn't want you to use except in heavily regulated instances. While this may vary from company to company, the basic setup is as follows:


 * AUX 1: Break.  You only get two 15 minute ones per shift, possibly less at some companies.
 * AUX 2: Lunch.  Normally 30 minutes.  This only makes sense if you are leaving the building to eat.  Otherwise it's time you could be using at home.  Getting back on the phone a minute late is a no-no.  Getting back on there five minutes late is a big no-no, getting there an hour late because you were stuck in traffic is a firable no-no.
 * AUX 3: Meeting.  A meeting can be defined as any interaction with management or team leads.  Or when the supervisor approves its use when your computer is screwed up.
 * AUX 4: Admin.  Never used, except by administration.  Better things could be placed here.
 * AUX 5: Training.  Only used when you're green around the gills.  Otherwise it is never used.  Unless you're in deep shit.
 * AUX 6: E-mail.  Then why do you need a friggin' phone?
 * AUX 7: Coaching.  Basically the same as meeting.  It only is important to payroll, I guess.
 * AUX 8: Health Break.  I really don't understand what this is for.  The memo says it's to take a breather, and to use sparingly.  My guess it's the "I really got to piss" button.
 * AUX_9: After Call Work.  This is the most useful button on the AUX menu, but the one you are never supposed to use.  More rants about this feature in the AUX_9 section.
 * AUX 10: Smash the phone with a hammer so you can finally get that cash transfer finished, that UPS calltag scheduled, and any other task involving forms that it takes an hour to complete correctly.