I Threw It Away

"Oh! I threw it away.  I didn't think I'd be needing that anymore."

It's difficult to tell if the customer is overzealous about having a tidy house, or if they make important decisions on a whim, but for whatever reason, important documents and useful coupons always seem to get tossed in the garbage.

Sometimes I just stare at the phone and think, "What the hell were you thinking! Didn't you know you were going to need that later!"

In other cases, I wonder if the aforementioned item (like a notice of cancellation) existed in the first place.

Here are just a few useful and/or important things that customers have casually discarded, and expected me to do something about:


 * Proof that a payment was made on a gym membership.
 * A gym membership contract.
 * Proof that a cancellation note was sent before the trial date ended.
 * Money saving coupons.
 * Booklets containing money saving coupon codes.
 * Two or three months worth of bills.
 * Security information necessary for accessing the account.
 * Any document saying that a contract is canceled.