Guess My Size



When you're on the phone, you don't get the luxury of seeing how an outfit will fit on someone. You really can't be blamed if you give them a size M when they're a cow, or if their dress fits like a circus tent. But the customer thinks differently. They think it's only fair that you know they need a size L when they didn't explicitly state they were that size, and they didn't know themselves. And so they ask for a refund on the item, the shipping costs, and the cost of the unnecessary expedited shipping they put on the return shipment.